Travel Company Failures:

• Tour operators ceasing trading before departure
• Travel agents taking deposits but not booking holidays
• Online holiday companies disappearing with payments
• Last-minute cancellations without alternative arrangements

Holiday Illness Claims

Food Poisoning & Gastric Illness:

• Salmonella, E.coli, and other bacterial infections
• Poor food hygiene at hotels and restaurants
• Contaminated water supplies and ice
• Inadequate food storage and preparation
• Buffet food left at incorrect temperatures

Proving Holiday Illness Claims:

• Medical evidence from hotel doctors or clinics
• Photographs of poor hygiene conditions
• Witness statements from other affected guests
• Documentation of symptoms and treatment
• Evidence of financial losses incurred

EU Flight Compensation Rights

EU Regulation 261/2004 (Still Applies to UK):

• Short flights (under 1,500km): €250 compensation
• Medium flights (1,500-3,500km): €400 compensation
• Long flights (over 3,500km): €600 compensation
• Applies to: Delays over 3 hours, cancellations, denied boarding
• Additional costs: Meals, accommodation, and transport covered

Package Holiday Compensation Amounts

Typical Compensation Levels:

• Total holiday failure: 100% refund plus additional compensation
• Significant problems: 20-50% of holiday cost
• Minor issues: 5-20% of holiday cost
• Flight delays: EU261 amounts plus consequential losses
• Illness claims: £500-£5,000+ depending on severity
• Lost deposit protection: Full amount plus interest

Additional Compensation:

• Extra expenses for meals and accommodation
• Cost of alternative holiday arrangements
• Medical expenses and treatment costs
• Lost earnings from extended absence
• Distress and disappointment payments

Time Limits for Holiday Claims

Important Deadlines:

• ATOL claims: Must submit within 2 years
• Package holiday complaints: 2 years from return date
• EU flight compensation: 6 years in UK courts
• Illness claims: 3 years from knowledge of cause
• Travel insurance claims: Usually within 28 days

Holiday Claims Costs and Process

Legal Costs:

• No win no fee arrangements available
• After the event insurance covers opponent costs
• Fixed fees for straightforward claims: £1,000-£3,000
• Success fees recoverable in many cases
• Small claims track for disputes under £10,000

Claims Process:

• Initial complaint to tour operator/airline
• ABTA or ATOL arbitration schemes
• Court proceedings if alternative dispute resolution fails
• Typical resolution time: 6-18 months

Why Choose SolicitorConnect for Holiday Claims

• Travel Law Specialists: Solicitors expert in package travel regulations
• No Win No Fee: Risk-free representation for holiday claims
• Industry Knowledge: Understanding of tour operators and travel industry
• Medical Networks: Connections with travel medicine experts
• International Experience: Handling overseas incidents and foreign law
• Quick Settlements: Efficient resolution to get compensation faster

Don't let a ruined holiday go uncompensated. Our package holiday claims specialists can help you recover what you're owed for travel disappointments and disruption.

This information is for general guidance only and does not constitute legal advice. For specific legal advice tailored to your situation, please consult with a qualified solicitor.